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For Senior Living Communities

The AI front door for senior living.

Calls, chat, and a resident companion — aligned to your policies and controlled by your team.

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24/7 coverage for common questions
Tour requests captured and guided
Consistent answers aligned with your playbook
Clear staff handoffs and boundaries
Xcamp Care hero
0%
Calls answered
on the first ring
0/7
Support for residents,
families, and staff
0+hrs
Staff time saved
per community monthly
0x
More tour inquiries
captured after hours
The AI Front Door

One system. Three experiences. Designed to feel human.

AI Call Center

Answers repetitive calls, captures tour interest, routes what needs staff.

Website Chatbot

Instant answers for families and prospects, with guided next steps.

AI Companion for Residents

Friendly conversation and engagement prompts that support connection and routine.

Outcomes

What you get when the front door works better

Fewer interruptions for staff

Faster answers for families and prospects

Fewer missed inquiries

More resident engagement moments without adding staff load

How It Works

Three steps to a better front door

1

Build your community playbook

Policies, hours, tour rules, FAQs, handoffs, escalation — everything your AI needs to answer confidently within your boundaries.

2

Go live on phone and web

AI answers calls and web chat using only your approved content and rules. Staff stay in control.

3

Improve with insight

See top call topics, peak hours, and missed call recovery patterns. Refine your playbook over time.

Why Xcamp Care

Built for senior living. Not adapted from generic AI.

Built for senior living workflows

Not generic customer support. Every interaction follows senior living patterns.

Staff controlled boundaries

Your team defines the content, escalation rules, and handoff triggers.

One consistent brand brain

Phone, web, and companion share the same knowledge and tone.

Premium, calm experience

Every touchpoint protects trust and respects the dignity of older adults.

AI Call Center

24/7 call coverage that protects your staff time.

Handle common questions, capture leads, book tours, and route the few calls that truly need humans.

Key Capabilities

FAQs and policies
Directions, parking, arrival guidance
Tour request capture and scheduling workflow
Activities and dining questions
After-hours message capture based on your rules

Safety & routing: Emergency language triggers immediate instruction to call local emergency services. Routes sensitive cases to staff per configured policy.

Dashboard

Call topics and volume trends
Deflection vs. transfer rates
Missed call recovery
Tour requests captured
Book a Demo Get a Call Volume Estimate
AI Call Center
Website Chatbot

Instant answers that turn questions into tours.

A calm, trustworthy chat experience that answers fast and guides next steps for families and prospects.

Key Flows

Compare care types
Tour request capture
Visiting policies and daily life questions

Boundaries: Discourages sensitive personal info. Offers staff handoff when needed. Not for emergencies.

Book a Demo Add Chatbot to Your Site
Website Chatbot
AI Companion

A companion that feels supportive, not robotic.

Conversation, engagement prompts, and gentle routines that support connection and calmer days.

Capabilities

Friendly conversation and storytelling
Activities prompts and simple games
Community announcements and schedules

Memory Care Friendly Mode

Simple language, short choices, calm pacing, familiar topics

Boundaries: Not clinical. Not for emergencies. Encourages contacting staff for urgent needs.

Start a Pilot See Resident Companion Demo
AI Companion
Meet the AI

Three personas. One calm, consistent voice.

Each experience has its own personality, all aligned to your community playbook.

XG

Xcamp Guide

Website Chatbot
Hi, I can help with tours, care options, visiting policies, and day-to-day questions. What can I help you with today?
Calm Guided Staff handoff
XV

Call Center Voice

Phone AI
Thanks for calling. I can help with tours, visiting policies, directions, dining, and general questions. What can I help you with today?
Warm Professional Never rushed
XC

Xcamp Companion

Resident AI
Good morning! Want to hear a story, play a word game, or see what activities are happening today?
Respectful Uplifting Memory care ready
Use Cases

Built for real senior living workflows

Practical solutions for the daily challenges your team faces.

Admissions & Tours

Capture every inquiry, answer questions instantly, request tours reliably.

Family Questions

Visiting hours, schedules, dining, policies, who to contact — answered fast.

Activities & Engagement

Resident companion supports engagement opportunities and community announcements.

Trust is the product.

We design for dignity, privacy, and staff control. Every boundary is intentional. Every handoff is configured by your team.

Clear boundaries and escalation rules configured by your team

Discourages sensitive personal info in free text

Community controlled playbook and handoffs

Admin visibility, real-time updates, and insight dashboard

Not for emergencies. If there is an emergency, call local emergency services immediately. Xcamp Care is not a clinical tool and does not provide medical advice, diagnosis, or treatment guidance.

Trust and Safety
Pricing

Simple pricing that matches community size and call volume.

Essentials
Website chatbot plus core FAQ call handling to get started.
Custom pricing based on community size
Website chatbot
Core FAQ call handling
Community playbook setup
Basic call reporting
Staff handoff rules
Get Started
Growth
Tour workflows, after-hours rules, and richer reporting.
Custom pricing based on community size
Everything in Essentials
Tour request capture & scheduling
After-hours message rules
Advanced call routing
Call topic & volume analytics
Missed call recovery tracking
Book a Demo
Full Community
Companion experiences plus advanced routing and controls.
Custom pricing based on community size
Everything in Growth
AI Companion for residents
Memory care friendly mode
Advanced routing & controls
Full insight dashboard
Dedicated onboarding
Contact Us

14-Day Pilot

One community phone line and one website experience, configured to core FAQs and tour workflow.

Start a Pilot

Pricing depends on community size, call volume, and configuration scope.

We build technology that makes care feel more human.

Senior living teams are stretched. Families need clarity. Residents deserve dignity and connection.

Xcamp Care reduces operational friction while protecting warmth and trust. We believe the best technology disappears into the experience — making every interaction calmer, clearer, and more connected.

About Xcamp Care
FAQ

Common questions from community leaders

Most communities are live within 5-7 business days. We handle playbook configuration, call routing setup, and chatbot deployment. Your team reviews and approves everything before going live.
Absolutely. The AI only uses content from your community playbook. Your team defines the answers, escalation rules, and handoff triggers. Nothing goes live without your approval, and you can update the playbook anytime.
Emergency language immediately triggers instruction to call local emergency services. Xcamp Care is not a clinical tool and does not provide medical advice. Sensitive calls are routed to staff per your configured policy.
Xcamp Care is designed with privacy at the core. The system discourages sensitive personal information in free text, does not store health records, and operates within clear data handling boundaries. We work with communities to align with their compliance requirements.
No. Xcamp Care handles the repetitive, high-volume interactions so your staff can focus on residents and families who need a human touch. Think of it as giving your team their time back, not replacing anyone.
The pilot includes one community phone line and one website chat experience, configured to your core FAQs and tour workflow. You get full access to the insight dashboard and your team can evaluate real interactions before committing.

See Xcamp Care on your workflows.

Book a demo. We will show calls, web chat, and resident companion working together with clear boundaries.

Quick Response

We reply within 1 business day.

Live Demo

See real calls, chat, and companion on actual senior living workflows.

No Obligation

Explore how Xcamp Care fits your community. No pressure.

See it running on real senior living workflows.

Calls, chat, and companion — configured to your community, controlled by your team.

Book a Demo Start a Pilot